You are agreeable to the following when purchasing from us;

​

1) Longer waiting time; Between 4 to 14 working days. 

​

2) No changes to paid order; We might miss out on requests after order has been made.

​

3) Individual boxes; Please indicate at comment box on check-out page before you confirm your order.

​

4) Limitation of Smartpac; Smartpac can only fit a certain number of boxes (eg, 5 individual roller boxes, 4 baby kits boxes or 1 big (containing 100ml bottle) + 1 small box (roller or small mist/balm). Therefore, if your order does not fit into the Smartpac, you might be asked to top up for additional Smartpac or Courier instead.

​

5) Shipping Method; Please select Courier/Door Delivery if you have a huge order (eg above $200) or if you require many individual packaging/boxes. We do not offer free delivery for huge orders during sales period. 

​

6) Discount code; If you did not input the discount code before checking out, we are unable to reverse the payment especially for PayPal payment mode. Please KEY IN BEFORE CHECKOUT.

​

7) Requests; Please input all requests into the comment box at checkout page before payment. This will help ease our process in looking through your requests before working on your order.

​

8) Urgent orders; We are unable to prioritise/fulfill orders quickly as our priorities are with our kids and home. Orders are all fulfilled based on a first come first serve basis and will still require between 4 to 14 working days during sales period. 

​

Last but not least, do check in with us at 97822822 before placing your orders if you are unsure or require further clarifications.

​

Thank you so much for your time in reading this! 

​